Question 1

DRESS CODE

Accepted Answer

Neat, Casual, Tidy. No heavy designer or bumbags permitted.

Question 2

OPENING HOURS

Accepted Answer

9.00pm - 7.00am

Question 3

HOW DO I PURCHASE ENTRY? IS THERE TICKETS?

Accepted Answer

Entry is available via pre-purchased tickets. You can purchase tickets HERE.

You can also purchase tickets & entry at the door.

Question 4

HOW MUCH IS ENTRY/TICKETS?

Accepted Answer

Tickets/Entry is $30.00

Question 5

WHAT IS INCLUDED IN YOUR BIRTHDAY PACKAGES?

Accepted Answer

FREE Entry + 2 
VIP Entry Line Access
FREE $100 Drink Card

*To claim your +2 FREE Entry & $100 Drink Card, you must arrive by 10:30pm. You must also provide ID (Proof of birthday).
Birthday Packages are valid for 14 days before or after your birthday.

Question 6

I’VE FILLED OUT THE BIRTHDAY FORM, NOW WHAT?

Accepted Answer

The second you fill out the birthday form, your birthday list is good to go! You will not receive a confirmation message. Be sure to bring your ID on the night of your birthday list!

Question 7

DO MY FRIENDS NEED TO PURCHASE TICKETS IF THEY COME FOR MY BIRTHDAY?

Accepted Answer

Yes! They can purchase tickets via HERE. Your friends have the option to pay at the door as well!

Question 8

CAN MY FRIENDS LINE UP WITH ME IN THE VIP LINE?

Accepted Answer

Yes. You can bring up to 2 friends with you in the VIP Line.

Question 9

WHAT HAPPENS WHEN ONLINE TICKETS SELL OUT? CAN I STILL COME?

Accepted Answer

Yes. We sell a limited amount of tickets at the door from 9.00pm.
We recommend arriving early to secure your spot.

Question 10

DO YOU HAVE A CLOAK ROOM?

Accepted Answer

Yes we do! It’s $5.00 per item.

Question 11

WHERE DO I LINE UP WHEN I ARRIVE?

Accepted Answer

- If you have a pre-purchased ticket, you can line up in our express-entry ticket line.
- If you don’t have a pre-purchased ticket, you must line up in the general line.
- If you are a promoter, host or it’s your birthday, you can line up in our VIP Access Line!

Question 12

HOW DO I BOOK A BOOTH?

Accepted Answer

Booths are available for purchase whenever you’d like! We do take pre-bookings!
Simply visit our Booths Page or Contact Levels Melbourne on Facebook or Instagram to book your booth!
Please note: Booth bookings are subject to availability and does not guarantee entry as management has the right to refuse entry.

Question 13

ARE PASS-OUTS AVAILABLE?

Accepted Answer

STRICTLY NO PASS-OUTS, once inside we do not allow you to exit and re-enter. If you exit and re-enter, you will be charged full entry.

Question 14

IS THERE A LOCKOUT TIME?

Accepted Answer

No. You may enter any time before we close. However, We suggest arriving early due to capacity limits!

Question 15

HOW DO I BECOME A PROMOTER/HOST?

Accepted Answer

Simply visit Join The Team Page or contact Levels Melbourne via Facebook or Instagram for more information!

LEVELSMELBOURNE

FAQS