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FAQS

  • DRESS CODE
    Neat, Casual, Tidy.
  • OPENING HOURS
    9.00pm - 7.00am
  • HOW DO I PURCHASE ENTRY? IS THERE TICKETS?
    Entry is available via pre-purchased tickets. You can purchase tickets HERE. You can also purchase tickets & entry at the door.
  • HOW MUCH IS ENTRY/TICKETS?
    Tickets/Entry is $30.00
  • WHAT IS INCLUDED IN YOUR BIRTHDAY PACKAGES?
    FREE Entry + 2 VIP Entry Line Access FREE $100 Drink Card *To claim your +2 FREE Entry & $100 Drink Card, you must arrive by 10:30pm. You must also provide ID (Proof of birthday). Birthday Packages are valid for 14 days before or after your birthday.
  • I’VE FILLED OUT THE BIRTHDAY FORM, NOW WHAT?
    The second you fill out the birthday form, your birthday list is good to go! You will not receive a confirmation message. Be sure to bring your ID on the night of your birthday list!
  • DO MY FRIENDS NEED TO PURCHASE TICKETS IF THEY COME FOR MY BIRTHDAY?
    Yes! They can purchase tickets via HERE. Your friends have the option to pay at the door as well!
  • CAN MY FRIENDS LINE UP WITH ME IN THE VIP LINE?
    Yes. You can bring up to 2 friends with you in the VIP Line.
  • WHAT HAPPENS WHEN ONLINE TICKETS SELL OUT? CAN I STILL COME?
    Yes. We sell a limited amount of tickets at the door from 9.00pm. We recommend arriving early to secure your spot.
  • DO YOU HAVE A CLOAK ROOM?
    Yes we do! It’s $5.00 per item.
  • WHERE DO I LINE UP WHEN I ARRIVE?
    - If you have a pre-purchased ticket, you can line up in our express-entry ticket line. - If you don’t have a pre-purchased ticket, you must line up in the general line. - If you are a promoter, host or it’s your birthday, you can line up in our VIP Access Line!
  • HOW DO I BOOK A BOOTH?
    Booths are available for purchase whenever you’d like! We do take pre-bookings! Simply visit our Booths Page or Contact Levels Melbourne on Facebook or Instagram to book your booth! Please note: Booth bookings are subject to availability and does not guarantee entry as management has the right to refuse entry.
  • ARE PASS-OUTS AVAILABLE?
    STRICTLY NO PASS-OUTS, once inside we do not allow you to exit and re-enter. If you exit and re-enter, you will be charged full entry.
  • IS THERE A LOCKOUT TIME?
    No. You may enter any time before we close. However, We suggest arriving early due to capacity limits!
  • HOW DO I BECOME A PROMOTER/HOST?
    Simply visit Join The Team Page or contact Levels Melbourne via Facebook or Instagram for more information!
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